Customer Support

Email
service@suefnam.com

When contacting us about an existing order, include your order number and the email address used when placing the order.

Phone & Service Hours

Customer Service Phone Number
+86 15935606590

Customer Service Hours
Monday–Friday
9:00 AM–6:00 PM PST

Product or Order Issues

If your question concerns a damaged, defective, incorrect, incomplete or materially misdescribed item, include clear photographs or videos where relevant.

Return Requests

Please contact customer support before sending an item back.

Once a return request has been reviewed and approved, our customer support team will provide the applicable return instructions and return warehouse address.

Do not automatically send returned merchandise to our business registration address unless customer support specifically instructs you to do so.